FAQ
General Questions
You can reach us via support@eliseelegance.co.uk, +447456443706, or through our contact form if you have any questions.
Our customer service is available Monday to Friday from 09:00 to 17:00 GMT.
Please refer to our Payment Options page for detailed information.
Shipping
Yes, Elise Elegance UK offers free shipping within the United Kingdom.
Return, Refund and Exchange
Please refer to our Return and Refund Policy for information on return eligibility.
To initiate a return, email us at support@eliseelegance.co.uk with your order details and reason for return. We will guide you through the next steps.
If you’d like to speak with someone from our team, please reach out through the contact information provided below.
Customer Service Hours:
Monday to Friday: 9:00 - 17:00 GMT
Email: support@eliseelegance.co.uk
Phone Number: +447456443706
Contact Form: Click Here
Business Information
Elise Elegance UK is owned and operated by Purple BV, a company registered in the Netherlands.
Company Number: 69257418
VAT Number: NL857805939B01
Address:
Krommewetering 103G
3543AN Utrecht
The Netherlands