FAQ

General Questions

You can reach us via support@eliseelegance.co.uk, +447456443706, or through our Contact Form if you have any questions.

Our customer service is available Monday to Friday from 09:00 to 17:00 GMT.

Please refer to our Payment Options page for detailed information.

Shipping

Yes, Elise Elegance UK offers free shipping within the United Kingdom.

Return, Refund and Exchange

Please refer to our Return and Refund Policy for information on return.

To initiate a return, email us at support@eliseelegance.co.uk with your order number and reason for return. We will guide you through the next steps. Check our Return and Refund Policy.